Who ‘we’ are
JF Building Contractors. Our registered address is:
26 Loxley Road, Stratford-Upon-Avon, England, CV37 7DP
We are committed to providing our users with an experience which respects their privacy.
About this statement
The purpose of this statement is to explain to you how we may use your personal information, in accordance with the General Data Protection Regulation (GDPR). By submitting your information to us, you consent to the use of that information as set out in this policy. If we change any details of our Privacy Policy, we will post the changes on this page. It applies to all clients and contractors. We will comply with data protection law. This says that the personal information we hold about you must be:
- Used lawfully, fairly and in a transparent way.
- Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
- Relevant to the purposes we have told you about and limited only to those purposes.
- Accurate and kept up to date.
- Kept only as long as necessary for the purposes we have told you about.
- Kept securely.
Our legal basis for using your personal data
For prospective contractors and clients, we will only collect, store, use, process, transfer and disclose personal data in so far as it is necessary for our legitimate interests in that we need the information in order to assess suitability for potential projects. In the event that we need to collect and hold special category personal data about you such as financial information that you or others provide about you we always ask for your consent before undertaking such processing, please see below.
Information you provide
- Web usage information to develop and improve our website:
- including the internet protocol (IP) address used to connect your computer to the internet, your login information (if applicable), browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
- information about your visit, including the full uniform resource locators (URL) clickstream to, through and from our site (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our consultants.
- Registration information to keep you informed with latest products and/or services
- Name, address, e-mail, and telephone details
How we use personal information
- To enable us to review, develop and improve the products, service and special offers that we provide.
- To provide access to client areas of the website and provide additional information and services
- To administer competitions and news email services (if explicitly requested by you)
- To carry out market research and personalise your visit to our website
What we will NOT do with your personal information
- We will not provide your personal information to any third party without your consent or unless we are required to do so by law.
- We will not use your personal information – whether that be an email or physical address – for our own marketing purposes unless the data gathered was obtained in a clear manner and communicated the intended usage.
Where is your personal data stored?
All information you provide to us is stored on our secure servers and is protected using industry standard Secure Layer (SSL) Encryption Technology. We will do our best to protect your personal data, although as the transmission of information via the internet is not completely secure we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access, misuse or loss. If you suspect any unauthorised access to or misuse or loss of your data, please contact us immediately using our contact details.
How long do we keep your personal data?
We keep your personal data in accordance with the following data retention periods:
- Web lead personal data – 6 months from the date of submission via our web form, email, telephone or any other means of communication.
- Client financial data – 7 years following the last payment made.
We will endeavour to permanently erase your personal data once it reaches the end of its retention period or where we receive a valid request from you to do so. However some of your data may still exist within our systems. For our purposes, this data will be put beyond use, meaning that while it still exists on a system, it cannot be readily accessed by operational systems, processes or staff.
Your rights with personal data
Under certain circumstances, by law you have the right to:
- request correction of the personal data that we hold about you.
- request erasure of your personal information.
- request the restriction of processing of your personal information.
- request the transfer of your personal data to another party.
If you want to verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal data to another party, please contact us using the details in the ‘contact’ section in writing.
You also have the right to:
- request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- If you want to access your personal data, please contact us using the details in the ‘contact’ section in writing detailing what information you require, and confirming your full name and email address as a way of confirming your identity.
We are entitled to refuse the request if it is deemed excessive or a repetition of a previous request.
Other links
Please be aware that our site may link to other web sites. We are not responsible for the data policies, content or security of these linked web sites.
Cookies
We are strongly committed to protecting the privacy of users of this website, continually auditing back-end technologies to ensure compliance to EC Directives.
To make this website simpler, we sometimes place small data files on your computer. These are generically known as cookies (although may involve other file types such as HTML5 Cache). Almost every website you visit will be doing this to a certain level.
Cookies improve things by:
- remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
- remembering information you’ve given (eg your postcode) so you don’t need to keep entering it
- measuring how you use the website so we can make sure it meets your needs
- store information that allows quicker retrieval of content, improving the speed of use
The cookies that we use do not identify you personally, there are present to make the site work better for you. You can manage/prevent these small files yourself if you wish. Details of how to do that are found here: www.whatarecookies.com
How we use cookies and related technologies
Jellyhaus uses cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.
Measuring website usage (Google Analytics)
We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better.
Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.
The following cookies are set by Google Analytics:
| Cookie name | Default expiration time | Description |
|---|---|---|
| _ga | 2 years | Used to distinguish users. |
| _gid | 24 hours | Used to distinguish users. |
| ga | 2 years | Used to persist session state. |
